IM A SOUL QUEEN is committed to respecting and protecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, sign up for services, attend events or retreats, or engage in any other business activities with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address.
• Payment Information: Billing address, payment method details.
• Demographic Information: Age, gender, preferences, and other related data.
• Health Information: In some cases, we may ask for information related to your health or wellness to provide tailored services (e.g., for healing sessions or retreats).
• Activity Data: Information about how you use our website or interact with our communications (such as emails).

2. How We Use Your Information

We use your personal information to provide and improve our services. Specifically, we may use your information for the following purposes:

• To communicate with you regarding services, appointments, or event details.
• To process payments and manage bookings for retreats, events, and sessions.
• To send promotional material and updates (you can opt-out of marketing communications at any time).
• To personalise your experience with us based on your preferences and interests.
• To comply with legal obligations or as required by law.

3. How We Protect Your Information

We take the security of your personal information seriously. We employ a range of security measures to safeguard your data, including encryption and secure storage. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may engage trusted third-party vendors to assist with our operations (e.g., payment processors, email marketing services). These parties have access to your personal information only to the extent necessary to perform their functions and are obligated not to disclose or use it for any other purpose.

• Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect our rights, safety, or the rights of others.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website, analyse trends, and gather demographic information. Cookies are small files that are stored on your device and help us remember your preferences and improve your website experience.

You can choose to disable cookies in your browser settings, but doing so may impact some functionalities of the website.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. If you would like to:

• Review or update the information we have about you.
• Request that we delete your personal data.
• Opt-out of receiving marketing communications.

Please contact us at hello@imasoulqueen.com and we will promptly address your request.

7. Third-Party Links

Our website may contain links to external sites that are not operated by us. We have no control over the content or practices of these third-party sites, and we encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated "Effective Date" at the top.

Please review this policy periodically for any updates. By continuing to use our services after any changes are made, you consent to the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:

IM A SOUL QUEEN

Email: hello@imasoulqueen.com
Website: www.imasoulqueen.com